Privacy Policy
Your privacy matters to us at quorinexalo
Last updated: March 15, 2025
Information We Collect
At quorinexalo, we collect information that helps us provide better financial goal tracking services. This includes data you provide directly when creating your account, setting financial goals, and using our platform features.
Personal Information
Name, email address, phone number, and postal address for account creation and communication purposes.
Financial Data
Goal amounts, target dates, progress tracking information, and spending categories you choose to monitor.
Usage Information
How you interact with our platform, feature preferences, and session duration to improve user experience.
How We Use Your Information
Your information helps us deliver personalized financial tracking experiences. We use this data to calculate progress toward your goals, send relevant notifications, and suggest helpful financial insights.
- Provide core financial goal tracking functionality
- Send progress updates and milestone notifications
- Generate personalized financial insights and recommendations
- Improve platform security and prevent fraudulent activity
- Respond to customer support inquiries
- Comply with Australian financial regulations and legal requirements
Data Protection and Security
We implement industry-standard security measures to protect your financial information. Our systems use encryption both in transit and at rest, with regular security audits conducted by independent third parties.
All financial data is encrypted using AES-256 encryption standards, and we maintain secure servers located within Australia to comply with local data sovereignty requirements.
Access to your personal information is strictly limited to authorized personnel who require it for legitimate business purposes. We maintain detailed access logs and conduct regular reviews of data access patterns.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Commonwealth) and Australian Privacy Principles, you have specific rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct any inaccurate personal information in our records at no charge.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while maintaining your account for specific purposes only.
Information Sharing and Third Parties
We don't sell your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our platform.
- Cloud hosting providers for secure data storage (AWS Australia)
- Email service providers for account notifications and updates
- Analytics services to understand platform usage patterns
- Legal and regulatory authorities when required by Australian law
- Professional advisors including lawyers and accountants
All third-party providers are bound by strict confidentiality agreements and must comply with Australian privacy laws when handling your information.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services or as required by Australian law. Financial records may be kept for up to seven years to comply with taxation and corporate law requirements.
When you close your account, we'll delete your personal information within 90 days, except for data we're legally required to retain. You can request immediate deletion of specific information that isn't subject to legal retention requirements.
Cookies and Tracking
Our website uses essential cookies to maintain your session and remember your preferences. We also use analytics cookies to understand how users interact with our platform, helping us make improvements.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect some platform functionality, but won't prevent you from using core features.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. We'll notify you of material changes via email and through prominent notices on our platform.
Continued use of quorinexalo after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account before the new policy takes effect.
Privacy Questions or Concerns?
Our Privacy Officer is available to address your questions about how we handle your personal information.
Email: privacy@quorinexalo.com
Phone: +61 418 557 365
Mail: Privacy Officer, quorinexalo
222 Walker St, Townsville QLD 4810, Australia
We aim to respond to all privacy inquiries within 5 business days.